Trading
platform provider Ark Technologies says it slashed execution times by more than
half after switching to a new infrastructure provider, helping drive what the
company claims is a 70% annual increase in its customer base.

Ark Technologies Cuts
Trading Latency in Half Through Infrastructure Upgrade

The
London-based fintech firm moved its Ark Trader platform to servers.com’s
infrastructure, reducing trade execution latency from 400-500 milliseconds down
to 180 milliseconds. The company claims the faster speeds have boosted broker
confidence and helped attract new clients.

Daily
trading activity jumped from 400,000 to 700,000 trades per day for one client
following the infrastructure change, according to Ark Technologies. The company
migrated more than 50 servers in two months without requiring code changes.

“We
didn’t change a single line of code in our backend systems,” said Iyad
Yasser, CTO and co-founder of Ark Technologies. “The acceleration of our
platform for our traders and their customers, plus the significant growth of
our business, is purely the result of a stronger, more stable network.”

Issues with IP Addresses

Ark
Technologies had been struggling with IP blocking issues that affected roughly
three-quarters of its user base, particularly in Middle Eastern and Indian
markets. The company’s previous hosting provider had assigned recycled IP
addresses that were flagged as problematic in those regions, causing frequent
platform outages.

Servers.com
addressed the IP problems by providing dedicated IP ranges and setting up proxy
servers in Amsterdam, Singapore, and Hong Kong. The infrastructure provider
also worked with Ark Technologies to develop backup and recovery systems.

“Seeing a
55% boost in execution speed and a 75% increase is no mean feat,” Mike
Sparshott, trading and Web3 lead at servers.com, commented. “It’s clear that
with the right infrastructure and underpinning customer support, a platform
like Ark Trader can become a market-leading brokerage solution delivering
exceptional results.”

The
performance improvements have helped Ark Technologies expand in the Middle East
and Gulf Cooperation Council regions, where much of its growth has come through
customer referrals

Servers.com
operates 23 data centers globally and serves more than 3,000 customers across
trading, gaming, and Web3 sectors. Ark Technologies provides brokerage
solutions including trading platforms, CRM systems, and white-label options for
financial services firms.

Latency Becomes Critical For Brokers

Every millisecond counts in the financial markets; a fact well understood by FX and CFD brokers. A recent example is Axi’s move to integrate low-latency technology from Your Bourse, enabling the handling of up to 500,000 orders per second.

CFD trading
operates on razor-thin margins where even small price movements can
significantly impact returns due to leverage. When a trader clicks
“buy” or “sell,” any delay between that action and
execution can result in slippage: the difference between the expected price
and the actual fill price. For CFD brokers, high latency means their clients
consistently receive worse prices than competitors, leading to client
dissatisfaction and potential account closures.

This was also confirmed by a MetaQuotes study from a few years ago, which showed that 86% of traders prioritize ultra-low latency when building automated trading systems.