Starling Bank Launches Call Indicators amid Concerns of Impersonation

The United Kingdom’s Starling Bank has introduced a new
feature in its app designed to help protect customers from bank impersonation
scams. This feature, known as the ‘call status indicators,’ is visible on the
home screen and payment screen.

The call status indicators provide real-time information
about whether a customer is receiving a genuine call from Starling. They will
indicate if the bank has never called the customer or provide details about
when the last call occurred.

Bank Impersonation Scams Persist Financially

When users open the Starling app to initiate a payment, they
will see one of several messages. These include: “We’ve never called you,”
“We’re calling you now,” “You’re on a call with Starling,” “We aren’t calling
you,” or “No recent calls”.

Despite a reported 84% of UK adults being aware of bank
impersonation scams, these scams continue to have a significant financial
impact. They result in losses totaling approximately £78.9 million each year.

The United Kingdom’s Starling Bank has introduced a new
feature in its app designed to help protect customers from bank impersonation
scams. This feature, known as the ‘call status indicators,’ is visible on the
home screen and payment screen.

The call status indicators provide real-time information
about whether a customer is receiving a genuine call from Starling. They will
indicate if the bank has never called the customer or provide details about
when the last call occurred.

Bank Impersonation Scams Persist Financially

When users open the Starling app to initiate a payment, they
will see one of several messages. These include: “We’ve never called you,”
“We’re calling you now,” “You’re on a call with Starling,” “We aren’t calling
you,” or “No recent calls”.

Despite a reported 84% of UK adults being aware of bank
impersonation scams, these scams continue to have a significant financial
impact. They result in losses totaling approximately £78.9 million each year.

This post is originally published on FINANCEMAGNATES.

  • Related Posts

    Week in Review: iFOREX Delays IPO, Eightcap Gains Dubai License, and More

    Plus500 has a new shareholder Starting off our weekly news recap, America’s asset management firm Capital Group, with $2.2 trillion worth of assets under management, is now one of Plus500’s…

    2025 Mini-Football Tournament Kicks Off in Ypsonas, Limassol

    When spreadsheets give way to sliding tackles, you know it’s time for FXCubic’s annual football tradition. Financial firms from around the world are gathered in Limassol for a football tournament…

    Leave a Reply

    Your email address will not be published. Required fields are marked *

    You Missed

    Gold Price Hits $3,340: Why Is Gold Going Up and What’s Next?

    • June 14, 2025
    Gold Price Hits $3,340: Why Is Gold Going Up and What’s Next?

    Why Does Gold Prices Fall Even When The Dollar Weakens?

    • June 14, 2025
    Why Does Gold Prices Fall Even When The Dollar Weakens?

    What Is Chart Context in Trading and Why Do Beginners Ignore It?

    • June 14, 2025
    What Is Chart Context in Trading and Why Do Beginners Ignore It?

    Week in Review: iFOREX Delays IPO, Eightcap Gains Dubai License, and More

    • June 14, 2025
    Week in Review: iFOREX Delays IPO, Eightcap Gains Dubai License, and More