Wise Q2 Update: Active Users Hit 8.9M, Volume Reaches £35.2B

The
London-based cross-border payments company Wise (LSE: WISE), reported continued
growth in its customer base and transaction volumes for the second quarter of
fiscal year 2025, while also reducing fees for its users.

Wise Reports Strong
Customer Growth, Reduced Fees in Q2 FY25

The number
of active customers using Wise’s services grew by 23% year-over-year (YoY) to
8.9 million in Q2, driven primarily by existing customers recommending the
platform. This user growth contributed to a 20% increase in cross-border
transaction volume, which reached £35.2 billion for the quarter. The headline numbers also increased compared to the previous quarter.

Wise
continued its strategy of reducing fees to drive growth, with its cross-border
take rate decreasing to 59 basis points, down 8 basis points from the same
period last year. The company attributed 6 basis points of this reduction to
lower prices and 2 basis points to changes in its business mix.

Kristo Käärmann, Co-founder and CEO of Wise

“We
remain focused on our mission of building the best way to move and manage the
world’s money,” Kristo Käärmann, Co-founder and CEO of Wise, commented on the
results
. “This will take time to fully achieve, but we are pleased with the
progress made during the quarter, especially the additional regulatory
approvals we have received in key markets.”

Despite the
fee reductions, underlying income grew by 17% YoY to £337.0 million in Q2. For
the first half of FY25, Wise reported 19% growth in underlying income and
maintained its full-year guidance of 15-20% growth.

Category

Q2 FY25

Q2 FY24

YoY Movement

Cross border volume (£ billion)

35.2

29.2

20%

Underlying income (£ million)

337.0

288.4

17%

Cross-border take rate (%)

0.59%

0.67%

-8 bps

Instant transfers (%)

63%

60%

+3 pps

New Licenses

The company
highlighted several regulatory achievements, including expanded capabilities
for outward transfers from India
, an Australian Financial Services License for
Investments, and a Payments Institutions license in Brazil.

“Firstly,
in India, we secured approvals to further unlock outward transfers, removing a
previous USD 5,000 cap,” added Käärmann. “Secondly, in Australia, we have been
granted an Australian Financial Services License for Investments. And finally,
in Brazil, we were delighted to be given a Payments Institutions license.”

Wise’s
underlying gross profit margin remained elevated at approximately 76% for the
first half of FY25, reflecting the scaling of costs relative to volumes while
continuing to invest in growth initiatives.

The company
does not anticipate making further material investments in reduced pricing in
the second half of FY25, expecting its previous investments to move it closer
to achieving its medium-term target underlying profit before tax margin range
of 13-16% in the second half.

As Wise
continues to expand its global footprint and reduce fees, it aims to transition
from “moving billions to moving trillions of cross-border volume” in
the long term, according to Käärmann.

Wise’s Expansion and
Partnerships

The
London-based fintech company has been making strides in expanding its global
reach and enhancing its service offerings through strategic partnerships and
market entries.

In a recent
development, Wise Platform has joined forces with AbbeyCross, a platform
focused on improving connectivity and accessibility in global FX payments.

In another
significant partnership, Wise Platform has teamed up with Qonto, a leading
European business finance solution provider. This collaboration is set to bring
fast, transparent, and cost-effective international payment services to over
half a million SMEs and freelancers across Europe, further solidifying Wise’s
position in the European financial landscape.

The
London-based cross-border payments company Wise (LSE: WISE), reported continued
growth in its customer base and transaction volumes for the second quarter of
fiscal year 2025, while also reducing fees for its users.

Wise Reports Strong
Customer Growth, Reduced Fees in Q2 FY25

The number
of active customers using Wise’s services grew by 23% year-over-year (YoY) to
8.9 million in Q2, driven primarily by existing customers recommending the
platform. This user growth contributed to a 20% increase in cross-border
transaction volume, which reached £35.2 billion for the quarter. The headline numbers also increased compared to the previous quarter.

Wise
continued its strategy of reducing fees to drive growth, with its cross-border
take rate decreasing to 59 basis points, down 8 basis points from the same
period last year. The company attributed 6 basis points of this reduction to
lower prices and 2 basis points to changes in its business mix.

Kristo Käärmann, Co-founder and CEO of Wise

“We
remain focused on our mission of building the best way to move and manage the
world’s money,” Kristo Käärmann, Co-founder and CEO of Wise, commented on the
results
. “This will take time to fully achieve, but we are pleased with the
progress made during the quarter, especially the additional regulatory
approvals we have received in key markets.”

Despite the
fee reductions, underlying income grew by 17% YoY to £337.0 million in Q2. For
the first half of FY25, Wise reported 19% growth in underlying income and
maintained its full-year guidance of 15-20% growth.

Category

Q2 FY25

Q2 FY24

YoY Movement

Cross border volume (£ billion)

35.2

29.2

20%

Underlying income (£ million)

337.0

288.4

17%

Cross-border take rate (%)

0.59%

0.67%

-8 bps

Instant transfers (%)

63%

60%

+3 pps

New Licenses

The company
highlighted several regulatory achievements, including expanded capabilities
for outward transfers from India
, an Australian Financial Services License for
Investments, and a Payments Institutions license in Brazil.

“Firstly,
in India, we secured approvals to further unlock outward transfers, removing a
previous USD 5,000 cap,” added Käärmann. “Secondly, in Australia, we have been
granted an Australian Financial Services License for Investments. And finally,
in Brazil, we were delighted to be given a Payments Institutions license.”

Wise’s
underlying gross profit margin remained elevated at approximately 76% for the
first half of FY25, reflecting the scaling of costs relative to volumes while
continuing to invest in growth initiatives.

The company
does not anticipate making further material investments in reduced pricing in
the second half of FY25, expecting its previous investments to move it closer
to achieving its medium-term target underlying profit before tax margin range
of 13-16% in the second half.

As Wise
continues to expand its global footprint and reduce fees, it aims to transition
from “moving billions to moving trillions of cross-border volume” in
the long term, according to Käärmann.

Wise’s Expansion and
Partnerships

The
London-based fintech company has been making strides in expanding its global
reach and enhancing its service offerings through strategic partnerships and
market entries.

In a recent
development, Wise Platform has joined forces with AbbeyCross, a platform
focused on improving connectivity and accessibility in global FX payments.

In another
significant partnership, Wise Platform has teamed up with Qonto, a leading
European business finance solution provider. This collaboration is set to bring
fast, transparent, and cost-effective international payment services to over
half a million SMEs and freelancers across Europe, further solidifying Wise’s
position in the European financial landscape.

This post is originally published on FINANCEMAGNATES.

  • Related Posts

    Admirals Clone Among 14 Unauthorized Sites Flagged by CySEC

    In this video, we take a closer look at XM (@xmglobal ) a globally recognized online broker, serving over 15 million clients worldwide. We cover their trading model, account types,…

    OANDA Japan Deletes Inactive Accounts With Zero Balances, Cites Trading Terms

    Traders who haven’t touched their OANDA Japan accounts in years could find them gone. On Monday, the online broker reportedly permanently deleted accounts that hadn’t been used in over two…

    Leave a Reply

    Your email address will not be published. Required fields are marked *

    You Missed

    Admirals Clone Among 14 Unauthorized Sites Flagged by CySEC

    • May 20, 2025
    Admirals Clone Among 14 Unauthorized Sites Flagged by CySEC

    Silver vs Gold Investment Returns: What to Choose This Decade?

    • May 19, 2025
    Silver vs Gold Investment Returns: What to Choose This Decade?

    ESG Investing in Forex: What It Is and How It Works?

    • May 19, 2025
    ESG Investing in Forex: What It Is and How It Works?

    OANDA Japan Deletes Inactive Accounts With Zero Balances, Cites Trading Terms

    • May 19, 2025
    OANDA Japan Deletes Inactive Accounts With Zero Balances, Cites Trading Terms